Privacy Policy

Twinkle Box (“we”, “us”) operates twinklebox.com.bd and is committed to protecting your personal information. This policy explains what we collect, why we collect it, and how you can control your data.

Information we collect

When you shop with us, we may collect your name, phone number, email address, delivery address, and payment method details (processed securely by our payment partners — we never store full card numbers).

How we use your information

• To fulfil and deliver your orders across Bangladesh
• To send order confirmations, delivery updates, and support replies
• To improve our product selection and website experience
• To send marketing emails only if you have subscribed — unsubscribe anytime

Sharing with third parties

We share delivery details with courier partners (e.g. Carrybee) solely to deliver your parcel. Payment data is handled by bKash, Nagad, SSLCommerz, or AamarPay. We do not sell your personal information.

Your rights

You may request access, correction, or deletion of your personal data by emailing hello@twinklebox.com.bd.

Contact

Questions about this policy? Reach us at hello@twinklebox.com.bd or +880 1700-000000.